| Q. How long does it take to receive the calling card PIN?
A. You'll receive PIN instantly within few seconds if the order is placed using our Automated Store. Orders placed using PayPal may take up to 72 hours. |
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| Q. Can these cards be used from countries outside of United States?
A. Yes, Please click here for details. |
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| Q. If I give you my credit card over the Internet, is my order "secure?"
A. Yes, your transaction is secure! The credit card number is sent over the Internet "encrypted" so that unauthorized people can not intercept it. |
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| Q. Can these calling cards be used from anywhere in the United
States? A. Yes, you can use your Access Asia calling card from any touch-tone telephone within the United States. |
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| Q. Is your Access number Toll free?
A. Yes, the access number is toll-free. Toll free access is available from United States main land, Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Sapian, Guam, and CANADA |
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Q. How long does Access Asia stay valid?
Rechargeable cards DO NOT expire as long as they are recharged. |
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Q. Can I use my phone card from a cell phone or pay phone?
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| Q. What method of payments do you Accept?
A. We accept credit cards, personal checks, cashier's check, and money order. Currently we accept Visa© and MasterCard©. Our policies for accepting any kind of check is as follows: 1) First fill out the Mail Order Form. 2) Make a check/money order payable to CallDhaka.com. 3) Mail the check/money order and order form to: CallDhaka.com 1412 Jasmine Lane Fayetteville, AR 72704 4) Once your payment clears our bank we will send you the calling card PIN at your email address. |
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| Q. Can I do anything about units being deducted for incomplete calls?
A. If you lose minutes for the calls that did not go through, please call Customer Service line at (800)-865-1105 or (213)-388-961 Monday through Saturday between 1 PM to 6 PM Pacific Standard to make a credit request. Calling Tips: If you don't hear any ringing tone within 15 sec, please hang up and try again. Also, please do not let the phone ring for more than 4 times. These preventive measures will help you from losing minutes. |
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| Q. Please tell me more about the Rechargeable Access Asia card.
A. CallDhaka.com™ has introduced this new feature to eliminate the burden of memorizing new set of numbers for new calling cards. With this enhancement our customers need to remember just one calling card number and use it over and over again. Benefits • You DO NOT have to memorize new calling card numbers (PIN). • Just remember one set of numbers and use it over and over. • Minutes DO NOT expire as long as the phonecard is recharged. • Your remaining minutes will be carried over. Also take the advantage of the following time saving features: • Speed Dial. Dialing *11 or *12 will dial your saved destination. • Dialing ## will hang up your last dialed call and allow you to call another destination without having to dial the toll free and the PIN. If you get a busy signal or no answer this will be a good option to use. How to Order/Buy • For the first time you have to purchase a $25 or $50 rechargeable card. • Just log in to your account and choose the "Buy Now" option. • You have a choice of $25 or $50 rechargeable phone card. • Choose quantity and click  .
How to Recharge • Just log in to your account and choose the "Recharge My PIN" option. • Locate the PIN you would like to refill from the list of rechargeable PINs. • Click the checkbox located at the far right and click  .
• Please allow 24 hours for your PIN to recharge. | Back to Top |
| Q. How can I check my bonus points?
A. To check your bonus points please follow the steps: 1) Log in to your account. 2) Choose the "Bonus Program" option. 3) If it is your first time, you will be displayed the bonus terms here. Please read it and click "I Agree" if you agree to our terms and want to participate in the program. 4) Now you are at the bonus activity page. 5) To claim your FREE $20 card click the  link.
6) Please read the bonus terms to do away with any confusion about the bonus program |
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| Q. How can retrieve my password?
A. Please click here to retrieve your password. If you can not retrieve your password please sign up again. |
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| Q. How
to set up a SPEED DIAL?
A.
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